NEW  NOVEMBER 2023: 

Rightly or wrongly many testers are still judged by the number and type of defects they raise. Raise too few and your value to the organisation to the project/organisation will be questioned, raise too many of the “wrong” sort and YOU become the reason that the project is delivering late.

This 1-day course is designed for testers and managers who have either been tasked with taking over an existing defect process which is not working or asked to create a new defect process from scratch.

The course will explain how to create a defect record which includes all of the key information required to fix the underlying issues, implement a process which helps ensure that the right defects and up with the right people as quickly as possible and also explain the best way to monitor and report on progress both to colleagues on the project team and to senior stakeholders.

Previous Amadori courses have contained multiple practical exercises allowing participants to apply what they have learnt in each session, but that was not practicable in this case. So much about defect management is contextual and requires an understanding of how each defect relates to the delivery as a whole that it would have required me to create a whole new application, and for participants to become familiar with it for such exercises to work.

So instead I’ve suggested that participants reference defects they have raised themselves and ask whether what they are learning will cause them to modify their behaviour at the end of the course. Those of you who demand a degree of interactivity from your courses should not despair entirely however, as the course includes a couple of tools for you to download and use , the first of which will allow you to quickly calculate a possible go-live date from a given set of inputs whilst the second allows you to model the likely impact of various remedial actions if you find your project behind schedule and need a way to get back on course.